How a PHP Library made Segment a Unicorn
With Calvin French-Owen, Co-founder and CTO
Posted August 11, 2020
How Rigorous Qualification Helps RevOps Build a Better Product
With Adam Ballai, Co-founder and CEO
Posted June 26, 2020
How Linear Leverages their User Community to Dig Into Customer Problems
With Tuomas Artman, Co-founder
Posted June 9, 2020
How Searchlight Builds Customer Trust With a Collaborative Partnership
With Kerry Wang, Co-founder and CEO
Posted May 26, 2020
How Courier is Betting its Future on its Smallest Customers
With Troy Goode, Founder and CEO
Posted April 30, 2020
How RedCircle's Focus on Customer Success is Helping it Grow Rapidly
With Michael Kadin, Founder and CEO
Posted April 16, 2020
How a First-Principles Approach Helps Brex Resolve Customer Problems
With Lucas Parelius, Head of Customer Experience at Brex
Posted March 31, 2020
Tracking Every Customer Request Has CoinTracker Tracking $1B in Assets
With Chandan Lodha, Co-founder
Posted March 17, 2020
How OpenPhone is Dogfooding Itself to Product-Market Fit
With Daryna Kulya, Co-founder
Posted March 3, 2020
How Gem Keeps its Team in Tune with Customers
With Nick Bushak, Co-founder and CTO
Posted February 18, 2020
How The Flex Company Balances Qualitative and Quantitative Customer Feedback
With Jane Adamé, Head of Customer Research
Posted February 4, 2020
How Deel's Customer Service Fuels its Growth
With Alex Bouaziz, Co-founder and CEO
Posted January 21, 2020
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