How a PHP Library made Segment a Unicorn

With Calvin French-Owen, Co-founder and CTO

How Rigorous Qualification Helps RevOps Build a Better Product

With Adam Ballai, Co-founder and CEO

How Linear Leverages their User Community to Dig Into Customer Problems

With Tuomas Artman, Co-founder

How Searchlight Builds Customer Trust With a Collaborative Partnership

With Kerry Wang, Co-founder and CEO

How Courier is Betting its Future on its Smallest Customers

With Troy Goode, Founder and CEO

How RedCircle's Focus on Customer Success is Helping it Grow Rapidly

With Michael Kadin, Founder and CEO

How a First-Principles Approach Helps Brex Resolve Customer Problems

With Lucas Parelius, Head of Customer Experience at Brex

Tracking Every Customer Request Has CoinTracker Tracking $1B in Assets

With Chandan Lodha, Co-founder

How OpenPhone is Dogfooding Itself to Product-Market Fit

With Daryna Kulya, Co-founder

How Gem Keeps its Team in Tune with Customers

With Nick Bushak, Co-founder and CTO

How The Flex Company Balances Qualitative and Quantitative Customer Feedback

With Jane Adamé, Head of Customer Research

How Deel's Customer Service Fuels its Growth

With Alex Bouaziz, Co-founder and CEO