Are you actually making something people want?

Herald helps you organize and quantify customer feedback to make better products.

Consolidate

Keep all customer feedback organized in one place.

Step 1

Qualify

Rigorously qualify and quantify feedback according to business goals.

Step 2

Align

Keep your team aligned about what customers are saying.

Step 3

Engage

Keep your customers engaged throughout the development process.

Step 4

Qualify Customers and Quantify Needs

Don't let your product roadmap be biased by the loudest opinions.

Precisely understand what prospective customers desire, onboarding pains felt by new customers, or additional features needed by your largest customers.

Align Your Team

Don't waste time and energy getting on the same page.

Herald's Voice of the Customer report, along with Slack and issue tracker integrations keep your entire team connected to customer needs.

Continuously Engage With Customers

Don't miss opportunities for more feedback.

Usher in a culture of hospitality by invovling customers in the design phase or informing them when you ship something they wanted.

Herald molds to the way your team works.
Pick and choose the features that matter to you.

Private

Use Herald as an internal tool to organize and quantify customer feedback to make better products.

Semi-Private

Foster trust and transparency with customers by privately sharing a history of their feedback with them.

Public

Keep all customers in the loop by publishing a public roadmap.

Public

Be transparent about the features you’ve built with a beautiful changelog.

In the past I had conversations with users, but in the back of my mind I knew I was going to forget most of them. I now have the confidence to engage more deeply with users because I can drop feedback into Herald and never lose it.

Founder and CEO at Divjoy

Start taking a data-driven approach to making something people want.

Herald helps you organize and quantify customer feedback to make better products.